Welcome to Shivsai - A Clothing and Wellness Product!!!

Welcome to Shivsai - A Clothing and Wellness Product!!!

Welcome to Shivsai - A Clothing and Wellness Product!!!

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DELIVERY POLICY

                                   

1. Shipping Locations: We proudly deliver to customers across India.  If you’re located outside our shipping areas, please contact us for special arrangements.

2. Processing Time: All orders are processed within 3 business days. Orders placed on weekends or holidays will be processed the next business day. Certain products like bridal silk sarees, weaving silk and silk cotton sarees need 10 to 15 days for weaving

3. Shipping Methods: We offer various shipping options to suit your needs

      a. Standard shipping: 4 to 7 days

      b. Express shipping: 4 days

      c. International shipping: deponds upon the places timing will vary

4. Shipping Costs: Shipping costs are calculated at checkout based on the weight of your order and your location. We also offer free shipping for orders over 5000/-.

5. Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your delivery.

6. Delivery Times: Delivery times may vary based on your location and the shipping method chosen. While we strive to meet these estimates, delays may occur due to unforeseen circumstances.

7. Issues with Delivery: If your order does not arrive within the expected timeframe, please contact our customer service team at [contact information]. We will work to resolve the issue as quickly as possible.

8. Returns and Exchanges: Please refer to our Returns Policy  for information on how to handle returns or exchanges if you are not satisfied with your purchase.

9. Damaged Goods: If your order arrives damaged, please contact us within 2 days of delivery with a description, video and photos of the damage for assistance.

10. Changes to Your Order: If you need to modify or cancel your order, please contact us within 3 hours after placing your order. Once the order has been processed, we may not be able to accommodate changes.

Contact Us: For any questions or concerns regarding our delivery policy, please reach out to our customer service team at [[email protected]/+91 9840540858].